> For the complete documentation index, see [llms.txt](https://documentation.connexica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.connexica.com/getting-started/accessing-cxair.md).

# 01. Accessing CXAIR

## Accessing CXAIR

## Login Procedure

The \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) Administrator will provide users with one of the following methods to log into \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome):

### Using the Desktop Shortcut

Launch \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) by clicking the desktop icon. This will load \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) in the default web browser.

### Manually Entering the URL for J2EE Users

Type the following URL in the browser address bar:

**http:**~~**/**~~**/:/cxair**

Replace the values inside the **<>** with the server on which \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) is located and the port number being used by that server. By default, the port numbers used by CXAIR are **6453** and **6454**. If using port **6454**, the URL must start with **https**.

### Manually Entering the URL for Windows Authentication

Type the following URL in the browser address bar:

**http:**~~**/**~~**/:/cxair/windows.jsp**

Replace the values inside the **<>** with the server on which \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) is located and the port number being used by that server. By default, the port numbers used by \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) are **6453** and **6454**.

Single sign on is possible by entering the Windows Authentication URL once the administrator has setup the relevant Windows Authentication settings. It is recommended that Internet Explorer is used if Windows Authentication is configured.

## Login Screen

Populate the **Username** and **Password** field with the relevant credentials and click **Login** to access the solution.

To reset a password, populate the **Username** field and click **Forgot Password?**. A reset password email will be sent to the associated email address.