> For the complete documentation index, see [llms.txt](https://documentation.connexica.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.connexica.com/system-administration/backup-and-restore-procedure.md).

# 09. Backup and Restore Procedure

## 05h. Backup and Restore Procedure

This chapter details the options available to backup and restore \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) instances.

## Complete Backup Options

When a complete backup is required, there are two options available: backing up with the populated indexes or backing up with only the Index structures.

If only backing up the Index structures, the restore procedure will result in all Index displaying 0 documents with a ‘WAITING’ status until they have been rebuilt manually or an automatic refresh schedule is carried out.

Backups that include all Index data may result in large file sizes. To backup using as little storage as possible, backup with only the Index structures.

### Complete Backup

The following folders, including all files and all sub-folders, are required:

**\CXAIR**\
**\CXAIR Database**

#### Items Included

* Settings, property files and configuration items
* User and User Group configurations
* Saved reports
* Report schedule configurations
* Search Engine structures
* Index structures and data
* Index schedules configuration

Using this method, it is possible to restore any data, configuration or report within \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome). There is no need to rebuild any indexes once the backup is restored, and \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) will be instantly operational.

### Backup Without Indexed Data

To backup with the Index structures instead of all Index data, follow the above steps excluding the following folder:

\**\CXAIR\sys\Index\**

This will result in the same items being included in the backup, but indexes will need to be re-built to include the relevant data.

## Partial Backup Options

It is also possible to backup specific data items or configurations.

The following folders, including all files and all sub-folders, can be backed up individually:

### Saved Reports

**\CXAIR\sys\saved**

### User and User Group Configuration

**\CXAIR Database\databases\cxair**

### CXAIR Licence

**\CXAIR Database\databases\licence**

## Restoring a Backup

{% stepper %}
{% step %}

### Stop the CXAIR service

Stop the \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) service.
{% endstep %}

{% step %}

### Restore the files and folders

Copy the backed-up files and folders onto the server in place of the existing files and folders.
{% endstep %}

{% step %}

### Restart the CXAIR service

Use the Windows Task Manager to restart the \[CXAIR]\(doc:Technical Documentation.CXAIR.WebHome) service.
{% endstep %}

{% step %}

### Clear the browser cache and rebuild indexes if required

Clear the internet browser cache.

If restoring a backup that only contains the Index structures, rebuild the indexes manually or with a schedule.
{% endstep %}
{% endstepper %}